FAQ

💋 PRODUCTS


Q: Are your products vegan and cruelty-free?

A: Yes! All Kay Renee Beauty products are 100% vegan, cruelty-free, and made with love.


Q: Are the glosses sticky?

A: Not at all. Our glosses are smooth, lightweight, and buttery-soft for all-day shine.


Q: Are your glosses scented?

A: All glosses have a light, sweet scent. 

 

🚚 SHIPPING


Q: How long does shipping take?

A: Orders are processed within 2–3 business days. Shipping times vary by location, but you’ll receive tracking info as soon as your order ships!


Q: Do you ship internationally?

A: Not yet, but we’re working on it! Right now, we only ship within the U.S.

 

📦 ORDERS & RETURNS


Q: Can I return or exchange my order?

A: Due to the nature of cosmetic products, all sales are final. However, if there’s an issue with your order, please contact us within 3 days of delivery.


Q: I entered the wrong address. Can I change it?

A: Contact us ASAP at help@kayreneebeauty.com. If the order hasn’t shipped yet, we’ll do our best to update it.


💖 OTHER

 

Q: Do you offer discount codes?

A: Yes! Be sure to subscribe to our email list and follow us on social for exclusive offers.


Q: Are you Black-owned?

A: Yes — proudly Black-owned, woman-owned, and built with purpose. 💕